UCaaS is a delivery model which combines a variety of communication and collaboration applications and services. All of the regular integrated apps associated with unified communication—are outsourced to a third-party vendor and delivered over an IP network most often the Internet.
If you need to use the latest business communications but don’t have the capital to invest in hardware resources to implement an on premise solution. Then a hosted PBX which is cloud based could be a timely solution.
A cloud-based communications solution frees up the capital to invest in core operations and provides you with the flexibility to grow your business.
The flexibility in your approach can enable headquarter locations to support branch offices and mobile workers. UCaaS gives the flexibility to slowly migrate away from legacy systems while leveraging cloud based services for better communication between your offices and reducing IT complexity where there is little or no support resource.
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